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Customer Experience Software


Conduct comprehensive web research with real-time data collection, automated survey data, and advanced analytics to collect valuable feedback and actionable insights.

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Create, send and analyze web surveys

Intelligent survey creation

Choose from over 80 ready-made standard or advanced question types and 300+ sample survey templates to collect valuable research data and create online surveys much faster. Leverage the highly intelligent and predictive web survey options and drag and drop question types along with features such as survey logic, branching and many more to create end-to-end web surveys in just minutes.

Real-time survey data collection

Power your research by using automated web survey distribution and real-time response collection methods that include email, website embed, SMS, Mobile App, Communities, QR Code and more, using the web survey software. Collect reliable survey data and provide the respondent with a unique experience that they have been looking for, using the robust web survey software.

Analyze survey results

Get real-time insights and easy to interpret visual infographic reports under a single platform using advanced analytics such as Conjoint, TURF, GAP, Trend, and many more. Share your reports online and also have the ability to export the reports to Excel, SPSS, txt, Dropbox and Google Drive using QuestionPro's online survey tool.

Test the QuestionPro Online Survey experience


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Web Survey Software Features

300+ Free web survey templates

Choose from an array of free web survey templates available in our library and reduce the time spent to create a survey from scratch. Leverage specially created survey templates by subject matter experts, which are continuously updated keeping in mind the changing trends of the market and exclusive survey needs.

Smart survey logic and branching

Create respondent-centric web surveys using easy to understand drag and drop smart online logic, such as survey branching, skip logic, text piping, survey looping, and randomization without having the need to spend too much time on learning how to use complex survey software.

Powerful analytics & reports

QuestionPro web survey software provides you with quick actionable insights from your survey data such as segmentation, cross tabulation, Conjoint, text analysis and many more. The software also enables the researcher with easy to understand visual infographic reports and also allows the export of these reports in Excel, SPSS, txt, Dropbox, and Google Drive.

Enterprise-ready survey solution

QuestionPro offers an enterprise-ready survey solution with functionalities such as advanced javascript, survey comparisons, role-based access, survey data security, importing surveys and many more. Achieve seamless survey delivery and accurate data collection through enhanced enterprise-grade servers along with HIPPA/FedRAMP compliances for all survey data.

Single Sign-On (SSO)

Access web surveys on multiple machines using the cookie-based single sign-on feature which allows enterprises to use a single username and password. The SMS survey software eliminates hassles of managing multiple passwords and enables enterprises with multiple user accounts to measures real-time data anywhere around the globe.

FTP schedulers

Avoid wasting resources and manual effort required to schedule repeat surveys each time, using QuestionPro’s automated scheduler. Use the software to import your audience database and schedule your surveys to be sent out over and over again. Furthermore, leverage FTP sync to schedule periodic reports for any of the surveys that have been uploaded to an FTP server.

Mobile-ready survey platform

QuestionPro web survey software offers a mobile-ready survey platform through our specially designed mobile app to conduct survey data collection and analysis on the go. Conduct online and offline surveys using the powerful app which is compatible with all smartphone devices and available over Android as well as iOS platforms.

24*7 global support

We offer live customer support 24*7, 365 days a year globally and you can reach us anytime through online chat, email or even phone. Customer service for us is very important and we assure you that our customer support representative will be here to answer all your queries or concerns about the email survey software anytime and anywhere.

Software data security & control

Survey data security is one of our highest priorities. QuestionPro is SSAE 16 (SOC 2) compliant, EU and Swiss SafeHarbor certified and fully GDPR compliant along with the option for single sign-on and standard SSL for survey and data. QuestionPro offers the researcher to enable/disable survey data collection, create password protected market surveys, authenticate respondents via social media, keep survey timers, prevent multiple submission with Anti-Ballot box stuffing, and many more features to provide enhanced survey data security and control.

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Software integration

Synchronize your survey data and integrate seamlessly with existing CRM tools such as Salesforce, Microsoft Dynamics, Tableau, Caspio, Google Sheets, Hubspot and many more using a host of powerful software integrations which use webhooks and API’s to maintain consistency and coherent back-end data integration.

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Research sample

You don't have to worry about spending your valuable time finding reliable survey respondents for your research. You can use QuestionPro’s global sample of over 22 million highly qualified respondents profiled by various demographic parameters to suit your target audience requirement anytime and anywhere. Furthermore, QuestionPro offers complete field work management, panel balancing, incentive management and many more services that aim towards providing you with the best quality and highly reliable survey responses.

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Custom solutions & professional services

QuestionPro web survey software provides you with custom solutions and professional services such as survey development, custom development, customized branding and templates, translations, logic scripting, data drill on reports, data imports, report scheduler, email delivered reports, live support and custom training that can help you to boost your research and provide effective measurement of your survey data.

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