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Online Community Software

Free Community Software for Community Research and Insights

Create and engage your online community.
Conduct community surveys, polls and discussions.
Collect community insights from real-time analytics.

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hearst
P&G
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potbelly

Create a Thriving Online Community

Grow Online Communities
Easily accelerate customer base with our purpose built community tools.
Online Member Portal: Create a stand alone branded website for your members.
Communities App: Make use of push notifications, alerts, and mobile methodologies.
Social Media: A one-click solution to post surveys and share member comments on Facebook, LinkedIn and Twitter.
Thriving online community
Customer panel

Online Community Platform to Engage Your Customer Panel

Built on top of QuestionPro’s best-in-class survey software, our Online Community Software enables you to intelligently engage your customer community.
Surveys and Polls: Over 50+ question types supported. We support simple and complex surveys, polls, advanced question types, logic, branching, and more.
Live Chats & Forums: Connect with and get feedback from your passionate customers.
Gamification and Rewards: Reward loyal customers with interactive points, gamification badges, cash, and donations.

Collect Community Feedback through Insights Community Software

Get the “pulse” of your online community by collecting data, running reports, and providing analysis across Mobile and Desktop devices.
Enhanced Analysis: Grouping, crosstab, response editing, and drill-down capabilities for analyzing data.
Customized Report and Charts: Create reports and customize slides to fit your presentation needs. Customized Reports can be downloaded in HTML, PDF formats.
Statistical Models & Analytics: This includes access to TURF Analysis, CHAID Analysis, Weighting and Balancing, and GAP Analysis.
Community feedback
Tech hub communities

Impact Your Bottom Line through Real-time Research

Understand your target market and your customer’s needs, enhance your relationships, identify key drivers of your business, and improve the sales process.
Customer Intelligence - Understand your target market, improve the customer experience, identify market demands, and stay updated.
Customer Engagement - Build customer trust, brand loyalty, and enhance customer engagement.
Improve Sales - Quickly qualify sales leads by cutting down the noise, understand your target market, and optimize your message.
The QuestionPro Difference
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WHAT OUR CUSTOMERS ARE SAYING
CREATE YOUR FIRST ENGAGED ONLINE COMMUNITY PLATFORM
Understand your customers, their needs, expectations, and make intelligent business decisions. Create meaningful long-term relationships to maintain a competitive business edge.